Workplaces urged to ditch the Christmas gifts, as two thirds of workers admit they don’t like secret santa Jukebox Marketing ...

Sabio Group Strengthens Operating Board with Two Key Appointments. Sabio Group contact centre transformation services ...

Sabio Group has announced the 2026 dates for Disrupt, Europe’s flagship customer experience event series. Responding to ...

Trust in AI depends on knowing when to escalate. A well-governed system ensures that AI defers to human judgment in complex, ...

EMEA Predictions Defining CX in 2026 and Beyond. Contact centre webinar hosted by Five9 Thursday 4th December 2025 - 2:00 PM ...

IPI’s Pauseable now available on AWS Marketplace. Extends Flagship PCI DSS functionality to Amazon Connect users  .IPI Contact Centre ...

Each November, UK retailers experience a dramatic surge in online activity between Black Friday and Cyber Monday. High street stores still see increased footfall, but e-commerce now dominates the long ...

Sabio Group is a global digital experience transformation services specialist with major operations in the UK (England and Scotland), Spain, France, Netherlands, Denmark, Malaysia, Singapore, South ...

Last month, the UK government announced what some consider to be controversial plans to introduce identity cards. Over the years I have been in rooms filled with some of the great minds in the field ...

Dyfed-Powys Police claims the top-spot in UK for average speed of answering 999 emergency calls through contact centre. Data published by police.uk shows that for the period January to August 2025 ...

Content Guru, a leading global provider of cloud Customer Experience (CX) and contact center technology, is delighted to announce that it has been classified as an ‘Exemplary Vendor’ across six ...

Noetica have announced that it is the sponsor for the TD Shipley FC U13S team, for the next two seasons. The football club is based in Horsham, Sussex, and its U13S girls’ team is the current league ...