A cruise passenger agreed to purchase a $3,100 device during a port stop in Puerto Plata and suffered instant buyer's remorse ...

American Airlines passenger and frequent traveler June Lee recently checked his sturdy aluminum Rimowa bag on a cross-country flight. Although Lee’s much-loved 2-year-old designer suitcase had ...

Don’t let extreme buyer’s remorse ruin your next cruise. Impulsively spending money you don’t have on something you don’t want is a recipe for a vacation disaster. During a recent sailing, one ...

On the last night of her recent Royal Caribbean cruise, Amy G. bought a beautiful diamond ring on the ship. She was quite pleased with her purchase – especially ...

Don’t let extreme buyer’s remorse ruin your next cruise. Impulsively spending money you don’t have on something you don’t want is a recipe for a vacation disaster. During a recent sailing, one ...

When Deborah Kahn bought two Amazon gift cards at her local mom-and-pop pharmacy, nothing seemed amiss. But then she got home and tried to load the $100 value into her online account. That’s when she ...

The Consumer Rescue advocacy team resolves problems between consumers and the businesses that they patronize. We do this via direct mediation with companies — always free of charge. These articles are ...

Joanne May and her extended family got a terrible surprise when they arrived in London. The luxurious eight-bedroom, six-bathroom Vrbo vacation rental May reserved for the group of 15 was suddenly ...

Don’t let extreme buyer’s remorse ruin your next cruise. Impulsively spending money you don’t have on something you don’t want is a recipe for a vacation disaster. During a recent sailing, one ...

Confusion remains high for the former customers of the bankrupt tour operator Vantage Deluxe World Travel. The legalese in each notification from the bankruptcy court invariably brings a new wave of ...

Over the years, I’ve mediated hundreds of requests for help from distressed cruise line passengers. Many of these cruise fiascos were the result of passenger mistakes and could have been avoided by ...