A cruise passenger agreed to purchase a $3,100 device during a port stop in Puerto Plata and suffered instant buyer's remorse ...

Brazil requires all Americans, Canadians and Australians to obtain a visa to enter. Nearly 100 visa-less cruise passengers ...

People either love Facebook or hate it. An increasing number of former users are leaning toward the latter and pressing the eject button. In their place, though, swarms of scammers have moved in. The ...

Every week, travelers come to me after losing thousands of dollars on trips that should have been simple. They’re all hoping to find out how to get their money back and who is responsible for their ...

Norse Atlantic Airways customer Joan Reston joined the airline’s official Facebook group to complain about a missing refund. At least that’s what she thought she was doing. As it turns out, that ...

Loyal Celebrity Cruises passenger Cherie Johnson booked a transatlantic cruise from Europe to South America a year in advance. She and her husband were greatly looking forward to celebrating her 75th ...

On Black Friday, Shane McCormick called Costco Travel to book four cabins on a Royal Caribbean cruise to Alaska. At least that’s what he thought he was doing. In reality, he dialed the wrong number, ...

If an airline misplaces your luggage and cannot find it within a reasonable time, the carrier must pay for your loss. If you accept the compensation, that ends the airline’s liability to you, and your ...

A Long Island travel agent has been arrested and charged with scamming would-be cruise ship passengers out of $35,000. That shocked family didn’t find out until they reached the pier that their Royal ...

Kesha Green* made what is arguably the most dire mistake a passenger can make on a cruise ship. Just hours after boarding Carnival Conquest in Miami, she found herself unexpectedly brawling with two ...

Friends on a celebratory road trip strangely experienced the total mechanical failure of not one, but two Avis rental cars. What caused these mysterious problems and who is ultimately responsible to ...