Top auto body shops provide a complete range of repair services that restore both vehicle safety and appearance, combining collision repair, cosmetic restoration, paint refinishing, and glass ...

The board at the Shrewsbury and Telford Hospitals NHS Trust (SaTH) was told that increases in complaints were seen in areas including gynaecology, renal and orthopaedics. A meeting of the SaTH board ...

A former Target employee has gone viral on TikTok after claiming the retailer is secretly selling products through “ghost stores” to dodge a national boycott. In the text overlay of his video, Jaylan ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

A Queensland aged care provider is cutting Enrolled Nurses (ENs), blaming changes to federal funding and regulation. The nurses' union says 60 per cent of BlueCare's 130-strong EN workforce will be ...

Dublin, Aug. 20, 2025 (GLOBE NEWSWIRE) -- The "Customer Care BPO - Global Strategic Business Report" has been added to ResearchAndMarkets.com's offering. The global market for Customer Care BPO was ...

Over the past few months, we have come across numerous cases where sophisticated AI tools have been used to duplicate a person’s voice and trap a person in financial scams. Experts have also warned ...

Businesses need more than a good product or service to attract customers and keep them coming back for more. Good customer care encourages loyalty and makes customers want to spread the word about a ...

Kolkata: An ASI lost Rs 53,000 to cyber fraudsters after trying to lodge a complaint on a customer care call about a payment discrepancy of his electricity bill on a digital payment app. The ASI, ...

Ebay is focusing on AI’s ability to enhance personalization both during customer visits to the site and prior. The company started using generative AI to personalize U.S. emails via its customer ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Ebay is doubling down on its investments in AI-powered customer ...

We reveal how eBay's fees compare to other online platforms EBAY is making a huge change to fees following backlash from customers – and it will save buyers money. From today, the online selling ...