As more organizations turn to agentic AI to free them from application overload, it's important to understand both the ...

As technology evolves from answering questions to taking action, brands and retailers face urgent decisions about how to ...

New AI-Native Platform Delivers the Foundation of Agentic AI, Enabling Autonomous, Context-Aware AI Agents to Transform Customer Support Operations SAN JOSE, CA / ACCESS Newswire / February 25, 2025 / ...

Results from Salesforce Inc. this week pose a key test for the stock and for what many believe is the next big thing in ...

Agentic AI is set to welcome a new horizon for business: the possibility of a digital labour force working alongside humans ...

Salesforce plans to invest US$2.5 billion in Australia in the next five years to support AI innovation, workforce development ...

Agentic AI, which refers to advanced AI technologies capable of autonomous problem-solving and task execution, is predicted to be a major technological breakthrough in 2025. However, it poses unique ...

Agentforce will be able to use Google’s Gemini models, allowing agents to work with images, audio, video, and handle more ...

The expanding partnership is aimed at creating a more seamless, AI-powered customer service and workplace experience.

Salesforce users will now be able to use Gemini models, with long token context windows and up-to-date information.

Salesforce and Google Cloud are deeply integrating their customer service platforms—Salesforce Service Cloud and Google Cloud's Customer Engagement Suite—to empower AI agents in Service Cloud with ...

EXLS], a leading data and AI company, announced EXLerate.AI, its agentic AI platform designed to help enterprises reimagine workflows with the ability to seamlessly integrate EXL and third-party AI ...