By offering better integrations with Salesforce, Google hopes to encourage customers using Microsoft products to make the ...

This high-profile collaboration may spur similar deals across the industry as organizations seek the best mix of software and ...

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Salesforce, Inc.'s AI-driven Agentforce boosts productivity, reduces costs, and drives stock gains, with potential for higher ...

The expanding partnership is aimed at creating a more seamless, AI-powered customer service and workplace experience.

Salesforce adds Google’s Gemini AI to its Agentforce platform. Now this will allow Salesforce customers to build Agentforce ...

Agentforce will be able to use Google’s Gemini models, allowing agents to work with images, audio, video, and handle more ...

As technology evolves from answering questions to taking action, brands and retailers face urgent decisions about how to ...

Despite that slump, the company is seen as well positioned to deploy AI agents into its software for such functions as ...

The contract, worth $2.5 billion, is emblematic of how big tech companies are forging alliances to offer a broader menu of AI ...

The new, seven-year deal, announced today, will enable Salesforce customers to run their Agentforce AI agents and its ...

Salesforce and Google Cloud are deeply integrating their customer service platforms—Salesforce Service Cloud and Google Cloud's Customer Engagement Suite—to empower AI agents in Service Cloud with ...