Arguments between flight attendants and passengers have gone viral, with flyers upset they have to sit crowded at the back of ...

Does its Spirit live on for stranded travelers? Spirit Airlines shutdown has resulted in the cancellation of dozens of the ...

The Dallas-based airline reported a record first-quarter operating revenue of $7.2 billion. That operating revenue marks a 12 ...

Airlines do not actually want an efficient boarding process. Airlines use inefficient boarding to profit from travelers’ fear and anxiety. Southwest switched from efficient open-seating to assigned ...

There are a few changes coming to Southwest Airlines. The company is revamping its boarding process to improve traffic flow. Experts watched the viral White House video about Iran — their conclusions ...

Southwest Airlines’ new boarding process may be just like all the other airlines now, but it’s still taking the carrier and its customers some time to adjust. As Southwest shifted to assigned seats ...

Weeks after Southwest Airlines rolled out its assigned seating, the company is telling customers it is “refining” the process after receiving complaints about the boarding process and carry-on baggage ...

Last month, Southwest Airlines officially ditched its longstanding open-seating policy as it embraced an assigned seating model. However, even though the airline had months to prepare for the change, ...

(NEXSTAR) – Southwest Airlines rolled out major changes last week, ditching its longstanding open seating policy and unveiling a new boarding process. As I waited for my turn to board a Southwest ...

DALLAS — It's the end of an era as Southwest Airlines' signature open-seating policy has come to an end. Southwest passengers will have assigned seats starting Tuesday. This marks an end to the ...