There were two offline ways to link your mobile number with Aadhaar: via SMS-based verification and through IVR (Interactive Voice Response). Here’s how SMS-based verification using OTP worked: This ...

I have never known a customer who calls a company and enjoys listening to a long menu asking them to “press 1 for sales, press 2 for service, press 3 for accounting....” and so on. Yet, for more than ...

Satish Barot is the Co-founder and Chief Technology Officer at Klearcom. He leads the company’s product innovation and technical strategy. While it may not be the first thought to spring to mind, ...

Whether you’re selling deep-sea fishing equipment or vegan dog treats, managing customer calls is critical for any growing business. Interactive voice response (IVR) technology offers a solution that ...

The U.S. Secret Service dismantled a massive telecommunications network hidden throughout the New York City area, forcing investigators to confront a startling reality surrounding threats to national ...

AT&T Inc. (NYSE:T) is one of the leading telecom companies in the US, offering wireless, broadband, and fiber internet services to both individuals and businesses. Its network combines 5G technology ...

The Secret Service has disrupted a sprawling telecommunications network in the New York Tri-State Area that investigators say posed a serious potential disruption to New York's telecom systems and a ...

Officials believe the plot is connected to the Chinese government. Secret Service agents believe they have cracked a plot that could have crippled the telecommunications network -- and law enforcement ...

The U.S. Secret Service says it dismantled a network of electronic devices located throughout the tri-state area that were being used to conduct multiple telecommunications-related threats directed ...

The federal government yesterday stated that it had finally laid to rest the proposed five per cent excise duty on telecom services introduced in the 2020 Finance Act under former President Muhammadu ...

SEOUL, Aug 28 (Reuters) - South Korea's SK Telecom (017670.KS), opens new tab was fined on Thursday about 134 billion won ($96.53 million) after the country's largest mobile carrier suffered a ...