Adapt IT Telecoms’ next-generation value-added service suite, powered by v.Services, was built to eliminate fragmentation.

There were two offline ways to link your mobile number with Aadhaar: via SMS-based verification and through IVR (Interactive Voice Response). Here’s how SMS-based verification using OTP worked: This ...

The 12367 National Immigration Administration Government Service Platform will roll out French language support for its ...

Overview: Voice AI agent development firms are enabling businesses to automate calls, customer support, and conversational ...

Explore the future of customer experience at the ETBrandEquity CX Summit 2025, where industry leaders emphasize the ...

Learn more about whether First Busey Corporation or The Bank of N.T. Butterfield & Son Limited is a better investment based ...

Fraudsters no longer hack systems, they hack human behaviour, using lookalike pages, cloned voices and urgent prompts. Even ...

Barclays 23rd Annual Global Technology Conference December 11, 2025 4:55 PM ESTCompany ParticipantsNitesh Sharan - ...

Cochlear is starting to make use of the AI capabilities in its Amazon Connect contact centre platform, automating its ...

In today’s fast-paced business environment, managing incoming calls efficiently can make the difference between delighted customers and lost opportunities. That’s where interactive voice response (IVR ...