Need to get in touch with a real human at your cable company and don't want to run through the maze of "Press 1 for sales" and "Press 2 for accounts"? Check out IVR Hacks, a compilation of IVR ...

TeleVoice, a provider of customized call center solutions, has implemented a customized Interactive Voice Response (IVR) solution at Texas-based 360 Mortgage Group, a privately-owned mortgage bank.

LloydsTSB is finding that when it comes to banking, customers like talking to robots rather than humans, with the bank today announcing it has handled over 70 million calls with interactive voice ...

Northwestern Ohio Community Action (NOCAC) has added a new system for appointment scheduling. The IVR system (Interactive Voice Response) will be used for scheduling all emergency service appointments ...

HOUSTON--(BUSINESS WIRE)--TeleVoice, a provider of customized call center solutions, has implemented a customized Interactive Voice Response (IVR) solution at Texas-based 360 Mortgage Group, a ...