The Verizon CX Annual Insights report noted that 88% of consumers are satisfied with interactions handled by human agents, ...

While our grandparents found pride in Mile Sur Mera Tumhara, today's Indians discover it in brands that solve cybercrime with ...

In this interview, Shreya Malpani of Malpani Group & Antonio Bautista of Dave & Buster's discuss the food chain's expansion ...

With Vijay Deverakonda joining alongside Kartik Aaryan, the company aims to expand its reach across India’s diverse cultural ...

In this article, Mitul Shah of Calculated Chaos suggests brands should reclaim unity by investing in long-term projects to ...

From rising media inflation to the performance-brand paradox, Shekhar Banerjee breaks down how brands can build for long-term ...

The feature enables users to select websites they regularly follow, and have their articles appear more prominently in search ...

The move to lay off about 8% of its international workforce comes as part of cost-reduction and restructuring measures aimed ...

The body claims that the requirement aligns with the Norms of Journalists' Conduct and is intended to prevent ad and ...

Irfan steps into the role after serving as Managing Director, where he drove strategic diversification and spearheaded its ...

Chakravarthy is stepping down from his current role after nearly seven years and will continue his association with McCann as ...

In this article, Nirzery Iswalkar of One Hand Clap talks about the evolution of agency work culture, contrasting the toxic ...