Overall satisfaction with Home Improvement retailers increases 1 point (on a 1,000-point scale) Average customer spend in 2026 increases to $1,617 Areas such as clinics, delivery, installation and ...

Overall satisfaction with auto and property insurer digital experience declines despite lower premiums Inability to easily compare prices and coverage options limits brand consideration Chatbots and ...

Dealers looking to lenders to assist in closing deals Dealers increasingly view lenders as collaborative partners 64% of dealers working with the top-ranked captive lender and 56% of dealers working ...

Overall satisfaction with airlines in North America rises sharply across all segments On-board experience, day of travel experience and value for price paid help drive improvement Recent increases in ...

TROY, Mich.: 12 Oct. 2023 — Could the latest generation of mobile apps and websites hold the keys to solving the decades-old challenge of customer apathy toward life insurance and annuities? According ...

Even with average monthly water bills hovering at $100, nationwide, just $1.00 lower than the record high reached in 2025, ...

Easily compare quotes across multiple dealers, and get the best deal. Answer a few simple questions to get started.

JD Power knows what matters to car buyers and car owners. We filter the daily stream of automotive news to report the information that consumers like you, care the most about, with an emphasis on the ...

Research top, new vehicles for your needs. The latest J.D. Power ratings and reviews are used, and sometimes, this is from the previous model year.

The automotive industry continues to be driven by one core consideration— the Voice of the Customer - despite shifting dynamics. JD Power is a trusted advisor in amplifying that voice through a full ...

An all-new infotainment system debuts in the 2026 Subaru Outback. Subaru’s latest multimedia system is greatly improved and easy to use, yet unremarkable by current industry standards. The 2026 Lexus ...

The Small Business Credit Card Satisfaction Study measures customer satisfaction with the largest small business credit card issuers in the U.S. The analysis provides issuers with a clear distillation ...