Homair advertising campaign, recently displayed in the Paris metro. "It's going to be hard to go back home" © Homair Homair, like many players in the tourism ...
Five times in a row, the Rolling Stones would come to record here, in Boulogne-Billancourt, in this magnificent studio equipped to the highest standards and where the Beatles, Téléphone, Gérard Manset ...
On Wednesday 19 June in New York, TP presented Future Forward, its new strategic plan to accelerate its growth and transformation. The plan is jargon-laden and overdue, and seems to demonstrate that ...
Foundever, world No. 3 in call centers industry, seemingly runs out of cash, according to S&P Global
In Canada’s New Brunswick province, the BPO specialist was scheduled to replace the current provider, Maple, on April 1 for the eVisitNB virtual healthcare program. The transition has been postponed ...
En France, 600 commerçants qui s'en sont équipés déclarent qu'ils ne peuvent plus passer de ce logiciel, qui permet de piloter, à 360 degrés, l'expérience client, les plannings RH et la performance ...
La société a été créée par 2002 par Jean-Marc Royer, ensuite rejoint en 2010 par Jérémie Mani. Webhelp l'avait acquise en 2016. L’opération de reprise a été accompagnée par Astero Partners (Alexis ...
When the world's No. 1 and No. 2 call-centre companies (Teleperformance and Concentrix) plummet on the stock market, is it because they have been slow to embrace AI or because their business no longer ...
In a recent edition of Cash Investigation, a manager from La Banque Postale (whose customer relations department is headed by Sandrine Beltran) reported that the bank was using AI to rate its ...
Apax Partners cède Opportunity à Omnes Capital et Anthony Dinis. Du cash dans les caisses de Vocalcom et une forme de liberté retrouvée pour un entrepreneur hors norme, voilà les rapides conclusions ...
If a Donald Trump clone were to take the helm of a major outsourced customer experience (BPO) company tomorrow, he would likely update his famous MAGA slogan with a new acronym: MCCGA. After the "wild ...
An exclusive interview with sound engineer Patrick Jauneaud, one of the witnesses found by Manuel Jacquinet, author of the book Studios de légende, secrets et histoires de nos Abbey-Road français. Let ...
Daniel Julien, the founder of Teleperformance, has realised one of his dreams: Teleperformance joined the CAC 40 on 20 June 2020. The company will leave the index on 22 September and be replaced by ...
Results that may be inaccessible to you are currently showing.
Hide inaccessible results