WEST NEW YORK, N.J. & SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Incisiv, in collaboration with Blue Yonder and Microsoft, today released the 2023 Omnichannel Experience Index, assessing top retailers' ...

SAN FRANCISCO--(BUSINESS WIRE)--PredictSpring, a leader in omni-channel commerce and modern POS technology, today announced that The Lovesac Company, (Nasdaq: LOVE) the home furnishing brand best ...

The cash wrap is rapidly becoming an antiquated place for transactions. In the past, customers and retailers have experienced a single-channel touch point via the brick-and-mortar store. Today, this ...

In a recent conversation, I was asked what I felt was the driving force behind the technology innovations disrupting businesses across the globe. Expecting some sort of a cloud computing-centric ...

Single-channel customer interactions are giving way to omnichannel strategies. But such strategies need to be optimized. The days of single-channel customer interactions are over — and if they aren’t, ...

The one-time omni-channel retail exemplar has had problems of late, but innovation is still underway and the firm shouldn't be written off just yet. Another disappointing quarter from Target, and the ...

"ON24 AI Propel+ gives them the speed, AI-powered content capabilities and first-party customer engagement data to compete and win. By turning every virtual engagement into a global, multi-channel ...

It's tough out there for Lowe's and Home Depot, but both firms CEOs are determined to keep the technology investment on track. One of the retail markets to ‘have a good pandemic’ was the DIY and home ...