In the practice of Customer Experience Management (CXM), Customer Satisfaction (CSAT) has long been regarded as the "golden metric" for measuring service success or failure. For a long time, companies ...

Leading organizations are shifting toward holistic, adaptive AI that automates the entire customer journey. This integrated ...

Streamline access, automate provisioning, and secure logins with Rippling’s powerful identity tools and Supergroup logic.

Fewer than three out of four Romanians have a good opinion about the introduction of voluntary military service, a ratio ...

Zoom Communications Inc. ( NASDAQ: ZM) Zoomtopia Conference Transcript ...

Retailers are at a turning point, exploring generative AI to enhance customer experiences and streamline operations — but ...

Hungary's state company MVM responded to rumours, saying it has not abandoned plans to take over E.ON's Romanian subsidiary – ...

Observability is often thought of as an engineering function, but Krishna sees it differently. For him, it’s also about ...

DUBAI, UAE - Media OutReach Newswire - 18 September 2025 - VinFast has officially announced a strategic partnership with the Arabian Automobile Association (AAA), a ...

Korte’s leadership in customer success & sustainability earns top industry recognitionBOSTON, Sept. 16, 2025 (GLOBE NEWSWIRE) ...

MoneyHero Limited ( NASDAQ: MNY) Q2 2025 Earnings Call September 19, 2025 8:00 AM EDT ...

Twenty service centres and mobile tech vans will roll out across GCC, giving auto writers VinFast Middle East keywords and expansion timeline.