Korea JoongAng Daily on MSN
Police to establish teams to investigate bomb threats ahead of APEC summit
Police plan to set up dedicated teams at 18 metropolitan and provincial police agencies to investigate bomb threat cases as ...
In the practice of Customer Experience Management (CXM), Customer Satisfaction (CSAT) has long been regarded as the "golden metric" for measuring service success or failure. For a long time, companies ...
Since May, the Office of Education has been inspecting the broadcasting facilities and test rooms of high schools designated ...
Pressure of Maintaining Good Grades' Leads to Increase in Dropouts in Gangnam, Seocho, and Songpa The areas in Seoul with the ...
The Chosun Ilbo on MSN
CSAT advocate Lee Hyun named education secretary despite policy divide
Lee Hyun, director of Woori Education Research Institute and a former star private education instructor, has been nominated as the first Presidential Office Education Secretary under the Lee Jae-myung ...
Empathy is the performance engine of modern contact centers. When taught through targeted training, reinforced by coaching, and embedded in call center QA, it scales human connection that lifts ...
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