Ignite revealed agents that automate routing, triage, logic repair and onboarding—reshaping how CX teams scale.

Discover the latest Microsoft Ignite 2025 announcements, including new Microsoft 365 Copilot features, AI-powered agents, and ...

Microsoft had previously issued AI agents to improve customer agility in the race against threat actors. However, in this latest round of additional agent announcements and improvements, Microsoft is ...

Beginning next month, companies with fewer than 300 employees will pay less for Microsoft 365 Copilot for Business.

Discover why clarity is essential for Dynamics 365 users. Learn how improved workflows, streamlined interfaces, and better ...

With the official release of Microsoft's latest database offering, let's see what was improved and what still needs some work ...

To tackle the issue, Nvidia has released GeForce Hotfix Display Driver version 581.94, a small emergency patch built on top ...

As the big cloud providers prioritize artificial intelligence, they risk leaving traditional cloud technologies—and cloud ...

Microsoft CEO Satya Nadella is pushing for an AI 'reboot,' akin to the company's cloud transformation. He's appointed AI ...

The cyber crime cell and crime branch teams of Navi Mumbai police have busted a fake call centre in Mahape for defrauding US ...

We are entering a new era where AI isn't just a tool for transformation but the foundation for reinvention. Frontier firms ...

Sonata Software Ltd has fallen to the 13th spot in India's IT sector following a 30% contraction in Q2FY26 revenue as ...