At some point, almost everyone will have to work with a difficult person. Maybe it’s someone who isn’t meeting their deadlines, isn’t living up to their responsibilities, or has an abrasive ...

From setting boundaries to walking away with grace, here’s how to manage difficult people without losing your composure — or ...

-- Controlling types have to be right. There is always an excuse for their behavior (however brutal) and always a reason to blame others. Controlling people are perfectionists and micro-managers.

Listen to this article Concentration and mental toughness are the margins of victory. — Bill Russell, NBA Hall of Fame I was contacted by a reader of this column who asked for […] ...

Claudio Abilio had hoped to move on after ending a relationship she described as toxic and emotionally abusive. But continued interactions — for various reasons — became fraught with tension and drama ...

This article follows the Direct Message methodology, designed to cut through the noise and reveal the deeper truths behind the stories we live. When I began studying how workplace culture impacts ...

These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...

Work is bad enough without having to deal with the inevitable encounters with negative people who sap your energy and block productivity. Research from Michigan State University shows that ...

We all have people with whom we struggle, problematic people who seem to drain us of our energies, rub us the wrong way, poke, provoke, frustrate or trigger us. What’s really happening when we find ...

PARIS: They accept your requests with a smile, then conveniently “forget” every deadline. They compliment you on your presentation, pointing out that they can “finally” see your efforts. Or they ...