The Australian Competition and Consumer Commission (ACCC) is proposing new record keeping rules in relation to application-to ...
On 22 October 2024 the ACCC amended the NBN service quality and network performance Record Keeping Rule (RKR) following consultation with NBN Co. The amended RKR provides for: further disaggregation ...
The repair, replace, refund problem solver helps you understand your consumer rights It also offers steps you can take to resolve a problem The problem solver can help you understand the consumer ...
The ACCC acknowledges the Traditional Custodians of the lands across Australia on which we live and work. We acknowledge their connection to this Country and pay our respect to Elders past, present ...
The first step is to contact the business itself to resolve the issue. Often a phone call or visit can fix the issue. If the business doesn’t fix your problem, there are other agencies that can help.
A debt collector should only contact a debtor for a reasonable purpose and only when necessary. Certain behaviour by debt collectors is illegal, including physical force, coercion or harassment. We ...
The ACCC acknowledges the Traditional Custodians of the lands across Australia on which we live and work. We acknowledge their connection to this Country and pay our respect to Elders past, present ...
On 20 April 2026, the Australian Banking Association (ABA) lodged an application for authorisation to conduct a trial of ...
recent international legislative and regulatory developments in digital competition regimes, unfair trading practices and dispute resolution major developments and key trends in online private ...
This is the 22nd interim report of the ACCC's inquiry into gas supply arrangements in Australia. The ACCC continues its focus on the operation of the east coast gas market. This report focuses on the ...
The ACCC acknowledges the Traditional Custodians of the lands across Australia on which we live and work. We acknowledge their connection to this Country and pay our respect to Elders past, present ...
In this report we're seeking to demonstrate the importance of safe battery supply and design to support consumer confidence in the safety of Li-ion products. Correction: This publication was amended ...
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