Workplaces urged to ditch the Christmas gifts, as two thirds of workers admit they don’t like secret santa Jukebox Marketing ...
Sabio Group Strengthens Operating Board with Two Key Appointments. Sabio Group contact centre transformation services ...
Sabio Group has announced the 2026 dates for Disrupt, Europe’s flagship customer experience event series. Responding to ...
Trust in AI depends on knowing when to escalate. A well-governed system ensures that AI defers to human judgment in complex, ...
EMEA Predictions Defining CX in 2026 and Beyond. Contact centre webinar hosted by Five9 Thursday 4th December 2025 - 2:00 PM ...
2026: A Transformational Year for the Contact Centre Jurgen Hekkink, Head of Product Marketing, AnywhereNow discusses.… ...
IPI’s Pauseable now available on AWS Marketplace. Extends Flagship PCI DSS functionality to Amazon Connect users .IPI Contact Centre ...
Sabio Group is a global digital experience transformation services specialist with major operations in the UK (England and Scotland), Spain, France, Netherlands, Denmark, Malaysia, Singapore, South ...
MaxContact’s State of UK Business Process Outsourcing report, based on a survey of 100 BPO industry leaders, paints a surprisingly positive picture. In a tight economy, this is an industry that is ...
The Revel Collective Boosts Answer Rates up to 97% and Increases Outbound Calls by 50% with Route 101’s Cloud Contact Centre Solution. Route 101, a leading technology systems integrator and cloud ...
New hybrid working consultancy created to help organisations address workplace challenges. Managers and consultants with experience in running WFH and hybrid operations have joined forces to form ...
For a limited period, Dimension Data are also offering complimentary access to their Benchmark Results Portal, where you can filter 700+ performance metrics by region, sectors, service type, size and ...
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