At Knowledge 2026 in Las Vegas, ServiceNow is moving past the AI pilot conversation entirely. A new “Go Live AI” satisfaction guarantee, a live prompt injection demo, and FedEx ...

HP Canada’s Frances Edmonds has spent 30 years making the business case for sustainability. On this episode of In The Channel, she explains why Canadian MSPs and resellers are running out of ...

At ServiceNow Knowledge 2026 in Las Vegas, partner-sourced revenue doubled year-over-year in Q1 as the company rolls out new tools to move partners from time-and-materials billing to outcome-based ...

Today’s channel headlines: Palo Alto Networks announces intent to acquire AI gateway pioneer Portkey to secure autonomous agents; Waterloo’s Auvik launches Aurora, a suite of AI-powered IT agents ...

What does a Viya migration actually look like from inside a major enterprise engagement? In the final episode of In The Channel’s SAS Innovate 2026 series, Robert Dutt sits down with Nat ...

Today’s channel headlines: Palo Alto Networks announces intent to acquire AI gateway pioneer Portkey to secure autonomous agents; Waterloo’s Auvik launches Aurora, a suite of AI-powered IT agents ...

Today’s channel headlines: Palo Alto Networks announces intent to acquire AI gateway pioneer Portkey to secure autonomous agents; Waterloo’s Auvik launches Aurora, a suite of AI-powered IT agents ...

When John Carey joined SAS Institute four years ago, his mandate was to rethink what partnering looked like for a company with a long advisory and delivery history but limited co-sell and no ...

SonicWall’s 2026 Cyber Protect Report frames SMB security failures as seven predictable, preventable sins. In The Channel sat down with SVP Michael Crean – who built one of the early ...

Rewst founder Aharon Chernin draws a distinction that should reshape how you think about both AI and automation: there is a difference between an MSP that does automation and an automated MSP. One ...

A special edition of The Buzz from SAS Innovate 2026 in Washington. SAS opens Viya to external AI agents via MCP, AI Navigator gets automated discovery and lands on Azure Marketplace, and SAS’s chief ...

OMERS-backed Integris announces intent to acquire First Focus, the largest SMB-focused MSP in Australia and New Zealand; NeuShield partners with Ontario-based Data ...