Staying in touch with your customers is essential. It is challenging to track when you last contacted existing customers, whether new prospective customers signed up or bought your product, and how ...

Staying in touch with your customers is essential. It is challenging to track when you last contacted existing customers, whether new prospective customers signed up or bought your product, and how ...

Entrepreneurs know firsthand that running a business in today’s world feels anything but small. The details and deadlines can pile on fast, leaving little time for the all-important large tasks, and ...

Business management solutions provider Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with AI to now become the CRM for Everyone ...

Zoho unveiled a significant upgrade to its on-demand CRM (customer relationship management) software on Thursday with new features including an overhauled user interface and an integration with ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. One man’s poison is another man’s medicine. Necessity is the mother ...

A new collaboration-friendly interface, deeper integrations, and intelligence round out the additions to Zoho One.

Even larger enterprises should take a look at a product long associated with the SMB market, says one analyst.