I was wondering if anyone could lead me to some solid, hopefully cheap software that can manage trouble tickets.<BR><BR>Our company is rebuiliding the back end of our ecommerce site and we are going ...

I wasn't sure what forum to best put this, but I figure here's as good as any.<BR><BR>What ticket tracking software do people like for helpdesk/support? the big need is that it needs to be able to ...

A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...