Around two million vulnerable individuals across the UK who rely on life-saving telecare alarms are being called upon to contact their landline providers. This plea comes as the country prepares for a ...

Virgin Media has been fined £23.8m for leaving thousands of customers without access to lifesaving telecare alarms during the digital switchover. Communications watchdog Ofcom fined the telecoms giant ...

Ofcom has fined Virgin Media £23.8 million for disconnecting vulnerable customers relying on telecare alarms during the operator’s migration from analogue to digital landlines. The regulator found ...

Two million vulnerable people who rely on lifesaving telecare alarms to call for help have today been urged to get in touch with their landline providers. This is so companies can provide additional ...

Millions of landline customers are being urged to contact their provider NOW ahead of a digital switchover. Two million vulnerable people rely on lifesaving telecare alarms to call for help in an ...