The COVID-19 pandemic has dramatically changed how people communicate at work: Nearly half of people videoconference more, 43% email more, 42% call more, and 41% text more than before the pandemic, ...

A reunion of Maine switchboard operators highlights the challenges of making a phone call more than 50 years ago and what it was like to handle... Telephone operators of another era gather to ...

Before smartphones, most people kept in touch using landline telephones. And before direct dialing was common, some calls were handled by switchboard operators. During the 1950s, more than 220,000 ...

The COVID-19 pandemic has dramatically changed how people communicate at work: Nearly half of people videoconference more, 43% email more, 42% call more, and 41% text more than before the pandemic, ...

Led by 25-year-old Grace Banker, 32 telephone operators — affectionately called “Hello Girls” back in the United States — became the first female combatants in World War I. It’s all in author Claudia ...

Eventually to become affectionately known as “Old Betsy,” a Western Electric TBX-556A telephone switchboard went into service in 1958 in West Milford Town Hall to facilitate communication in the ...

Before smartphones, landline telephones were the way most people kept in touch. And until direct dialing became common, a switchboard operator's assistance was often needed to help with long-distance ...