Amdocs has rolled out Smart Agent Desktop, a new product that gives contact center agents visibility into back-end applications and provides guidance on decision making processes related to calls. It ...

monday.com accelerates its AI vision with technology that doesn’t just manage work, but does the work for you monday.com (NASDAQ: MNDY) today announced the next wave of product innovations at Elevate, ...

The built-in agents plan and launch marketing campaigns in minutes, personalize every send, resolve customer requests, and keep humans in the loop BOSTON--(BUSINESS WIRE)-- Today at its flagship event ...

Simahi, an intelligent CRM solution designed specifically for insurance professionals, is proud to introduce the Simahi Agent Hub – an integrated platform TORONTO ...