People don’t know what they want until it’s shown to them, as the late Steve Jobs once said. This philosophy is the reason behind cloud-based IT automation vendor ServiceNow’s current expansion from ...

Diageo has gone live with an implementation of ServiceNow to automate IT services, as part of a global transformation. ServiceNow will provide cloud-based IT service management to support the beverage ...

AI-powered contact center solution for ServiceNow ITSM selected to enhance IT service experience for Florida's largest civil defense law firm, Cole, Scott, and Kissane. With 13 offices, 580 attorneys, ...

New solution enables "Transformation without Disruption" by combining ServiceNow’s AI Platform with Rimini Street’s proven enterprise software support without the costs of mandatory upgrades, ...

ServiceNow was founded in 2004 and built from the ground up using modern architecture and meant to be delivered as a Software as a Service solution. It has disrupted in the industry in a major way, ...

The cloud computing company is offering up to 70% off upgrades to a new Information Technology Service Management (ITSM) Pro and Pro Plus Bundle, or up to 40% off upgrades to a standalone version of ...

ServiceNow has been rolling out updates to its channel partner program, including a strategic investment fund with $100,000 ...

Quarterly earnings results are a good time to check in on a company’s progress, especially compared to its peers in the same ...

At last week’s Knowledge 16 conference, the big news from service management vendor ServiceNow (NYSE:NOW) was its push into customer service management (CSM). Venturing beyond its information ...

ServiceNow Inc and Adobe Inc said on Tuesday they will make their software systems work together in an effort to improve apps used by customer service representatives. ServiceNow has long made ...