Marc Benioff expects to increase AI monetization while delivering more value for customers on their preferred pricing model.

Salesforce revealed a new user experience for sales leaders within Slack Sales Elevate, a sales workspace designed to centralize Salesforce insights and automates opportunity tasks by natively ...

Xactly’s user conference was piled deep with announcements. They showcased a new reporting experience, new generative AI capabilities, new use cases for their benchmarking data set, a new ...

Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud This jointly released solution makes agent ...

Electric scooter maker Ather Energy has teamed up with Salesforce in an attempt to provide a better customer experience to its users. The collaboration will allow Ather Energy to use Salesforce's CRM ...

CRM giant Salesforce took some big steps towards opening up its proprietary platform in announcements at last month's Dreamforce conference. Perhaps the most significant is the donation of its ...

A look at the Salesforce Certifications that will help make you more marketable and better paid, as well as information on training and costs. Editor's Note: This article has been updated on May 16, ...

It was a big week for the customer experience market, with two major players in the marketing tool space taking swings to bring the idea to the next level. The pair of moves taken together could move ...