Hiring a front-desk receptionist to serve as the face of your company starts with a well-drafted job description outlining the duties of the position. Include in the job description the typical ...

A small business receptionist does much more than greet visitors to your office or direct incoming phone calls. A receptionist often handles deliveries, processes the mail, places outbound calls for ...

At no point am I intending to disparage the amazing receptionists and front desk personnel whom I have been acquainted with, over many years, from hundreds of companies. Their job is not an easy one.

Think of your receptionist as the front line of your business, the person who takes on 300 calls a day and fends off the crazy ones. Without a receptionist, you’d be forced to deal with anyone and ...

A virtual receptionist, also known as an off-site live receptionist, does more than just answer calls. Virtual receptionist services can improve your business’s ability to manage customer relations, ...