Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...

Facebook has announced new features for its Messenger app, including a quick reply bar, QR codes, and new chat themes. The new quick reply bar can be found in the Messenger media viewer, and aims to ...

Facebook Messenger by Crisp App combines two services that many of us hold near and dear: Facebook chat and VoiP. The app aims to one-up Facebook’s existing chat service by adding its own free VoiP ...

Instagram is the latest of Facebook’s services to gain support for its new group video chat feature, Messenger Rooms. Follow along for a look at how it works… Facebook announced and rolled out ...

Facebook’s invasion of Instagram is nearing completion. Messenger chats are now available in the Instagram app — and vice versa — according to a joint update posted by Adam Mosseri, the head of ...

Facebook is making it easier for businesses to leverage its Messenger service on their own websites. The company in November 2017 first launched a new customer chat plugin that allowed customers to ...

Before last Tuesday, I was vaguely familiar with the security-minded chat app Signal, thanks mainly to the news that DNC staffers had switched to using the app after the DNC was hacked in midsummer.