Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...

Facebook announced that it's ready to merge Messenger chat with Instagram, allowing people to communicate seamlessly across platforms. The move is part of Facebook's bigger plan to unify Messenger, ...

Add Yahoo as a preferred source to see more of our stories on Google. Meta announced on Tuesday it's rolling out the ability for Messenger users to create shared albums in chats, send photos in ...

Warning: Do not screenshot that private Facebook Messenger chat unless you want the other person to know you did. Facebook — now Meta — CEO Mark Zuckerberg announced a few new major changes for ...

Add Yahoo as a preferred source to see more of our stories on Google. Thanks to a new direct-message integration, users on Messenger and Instagram can chat with each other across apps, Facebook said ...

Facebook is making it easier for businesses to leverage its Messenger service on their own websites. The company in November 2017 first launched a new customer chat plugin that allowed customers to ...

CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.