This section defines the scope and presents additional background for NCHRP Project 23-17, “Assessing and Measuring the Business Value of Knowledge Management.” NCHRP released a Request for Proposal ...

Sirjad Parakkat is the VP of Engineering for Ivanti, leading the IT Service Management, Lines of Business and Platinum Engineering Group. Too much of a good thing? That’s what it feels like when ...

Today's C-suite priorities are multiple and often conflicting. When Deloitte researchers asked more than 1,300 executives to choose what they're focusing on among 10 core business priorities in June ...

With an ever increasing volume of available information, how can one keep up and make use of it? Information simply has to be accessible – gathering, managing and utilizing information is an ...

Artificial Intelligence Will Supercharge Knowledge Management for Lawyers Much like the apocryphal stories of Mark Twain's demise, the reports of KM's death continue to be greatly exaggerated. In this ...

Business leaders intent on fostering innovative cultures must differentiate between knowledge management and knowledge assembly. One involves systems, data, and collaboration; the other, insights, ...