As the noise level surrounding configuration management databases rises, particularly among management vendors, some IT organizations are wondering what the big deal is. Most IT organizations already ...

A 44-volume set of guidelines published by the British government 12 years ago may forever change the way IT is managed In the 1970s, when the American auto industry found itself under attack by ...

Over the last year, I’ve written on the topic of the Configuration Management Database as proposed by the IT Infrastructure Library in its best practices for service management. The CMDB has since ...

The Art of Service, the leading provider of IT Management Education solutions today released the updated version of the Configuration Management Toolkit. The Configuration Management Tool Kit provides ...

As public and private organizations embrace new industry standards and technologies, such as Information Technology Infrastructure Library version 3 (ITIL v3) and configuration management databases ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Over the last two decades, ITIL has become the de-facto industry standard for managing IT ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Enterprises considering investing in a configuration ...

What has always been seen as the biggest drawback to implementing ITIL (Information Technology Infrastructure Library)? It’s the time and effort required to create, build, and document ITIL processes.

NEW YORK--(BUSINESS WIRE)--Sept. 19, 2005--Touchpaper announced today that it has been appointed by LANDesk Software, a leading provider of integrated systems and security management solutions, as the ...