Every company, no matter the size, needs a robust communications platform. The top voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features at a ...

Alcatel says it wants to bring corporate IP telephony and messaging features to small offices, with the latest release of its OmniPCX Office product. The OmniPCX Office 5.0 wraps IP PBX features, ...

PBX facilitates calls using physical phone lines, while VoIP facilitates them over the internet. Discover why those differences matter and which one’s right for your business. At first glance, PBX and ...

Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...

"Can Centrex survive or perhaps even thrive in the era of convergence?" Industry observer Jay Brandstadter thinks it can, but maybe not in the form you've known it: "For those considering IP telephony ...

HUNTSVILLE, Ala.–(April 29, 2008)–ADTRANµ, Inc. (NASDAQ: ADTN), a leading supplier of IP-based networking solutions, today announced that it is expanding its NetVantaµ 7000 Series of IP Telephony ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

Curious about cloud PBX? Discover how much you can save, key features, how to set it up, and other benefits in our in-depth guide. Cloud PBX (Private Branch Exchange) is a modern upgrade to ...

An IP PBX based on the SIP standard saved a Pennsylvania oil and gas company from having to revive its dying phone system when moving into a new building. When Pennsylvania General Energy (PGE) moved ...

While basic ACD (Automatic Call Distributor) features are already included with Zultys' MX250 line of IP-PBXes, the new software license option adds higher-end features such as call queuing with ...