Process time vs. cycle time is a discussion that comes up often for newcomers to Six Sigma. Understanding these principles ...

Most organizations suffer from process imbalance, with too much structure in some areas and too little in others. Here’s how ...

AI could automate tasks that occupy 60 to 70 percent of employees’ time. That’s a lot of time back. Organizations must think ...

Make sure your people and your technology work well together. by Thomas H. Davenport and Thomas C. Redman When Mars Wrigley decided to digitize its supply chain, it invested in several AI and ...