Gone are the days of waiting in line at reception or suddenly finding that your plastic room key has deactivated. Check into ...

Radisson Hotels & Resorts, a division of Carlson Hospitality Worldwide, has launched an online expedited check-in service to give guests more control over their hotel experience, the company said ...

PITTSBURGH, Oct. 27, 2022 /PRNewswire/ -- "I wanted to create a safe and secure way to practice social distancing when checking into a hotel," said an inventor, from Savannah, Tenn., "so I invented ...

Radisson Hotels & Resorts today announced that it has launched “Express Yourself,” the hotel industry’s first, new generation online check-in process that is now available at all its hotels and ...

Although mobile has set up shop in thousands of hotels with the popularity of keyless room entry and personal concierge applications this year, it could soon also take over front desks with ...

The world’s biggest hotel chain, Marriott International, teamed up with China’s Alibaba Group to make check-ins easier and faster with the help of facial recognition technology. Rather than relying on ...

A couple arrived in New York after midnight, and a failed “contactless check-in” process and M.I.A. customer service made their hotel room inaccessible. By Seth Kugel Last September, my husband and I ...