I recently had a very, very painful experience when I bought an HP Envy x360 2-in-1 laptop. I received it a few months ago, and the product was defective. The touch screen did not work. I wasted 40 ...

I recently retired an HP Pavilion Elite m9600t desktop computer. Well, "retired" might not be the right word, exactly. Over a period of a few weeks, this once-mighty i7-powered machine had begun ...

Do you have a computer or smartphone that's easy to repair? Or, when your laptop or phone needs service, will you be forced to buy a whole new device? A new report from the U.S. PIRG Education Fund ...

The 2025 edition of the American Customer Satisfaction Survey reports that customers are becoming more critical of PC makers ...