I recently had a very, very painful experience when I bought an HP Envy x360 2-in-1 laptop. I received it a few months ago, and the product was defective. The touch screen did not work. I wasted 40 ...

When it’s time to factory reset a computer, you’ve probably exhausted all your other reboot and repair options. After all, performing on a full-on factory reset isn’t exactly fun, but sometimes it’s ...

Do you have a computer or smartphone that's easy to repair? Or, when your laptop or phone needs service, will you be forced to buy a whole new device? A new report from the U.S. PIRG Education Fund ...