Google Business Profiles has a form where you can report negative review extortion scams, the form launched a month ago. You ...

It's become a big enough problem for Google that it created a dedicated online form for businesses to contact the company about extortion attempts via Google Maps and Google.

An ex-employee has opened up shop, what to do with shy salespeople, and more questions from Ask INSTORE.

Google is suing a man it says was part of a scam network creating fake businesses on Google Maps. The network allegedly collected and sold the personal data of users who contacted those businesses. It ...

A Houston construction company owner said he was blindsided when his five-star reputation suddenly tanked overnight.

Almost anyone who has used the internet has probably experienced that alarming moment when a window pops up claiming your device has a virus, encouraging you to click for tech support or download ...