I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Everyone knows difficult employees. The narcissist who turns your feedback into a referendum ...

When we think of what makes a successful manager, we often think of those with a clear vision to guide their team toward strategic goals, who have the ability to inspire and empower employees and who ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. In an increasingly polarized world, leaders who deploy three principles in challenging ...

Difficult conversations represent inevitable aspects of human relationships, yet most people receive little formal training in navigating these challenging interactions effectively. Whether addressing ...

Ever forced yourself to have a tough talk with someone in your life and found success? ‘Say More’ discusses how to have difficult conversations. What does it take to be a good communicator? Do you ...

Sometimes in life, we have to have conversations that we know will be difficult both for us and for the person we’re talking to. A parent needs to reprimand a wayward teenager, a teacher needs to ...

Tough chats are manageable if you have clear steps to take. Experts share tools that they have used in their own lives. By Jancee Dunn I once had an issue with a close friend — but instead of talking ...