eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. This week global systems integrator Infosys announced a ...

As a leading provider of outsourced sales, distribution and after-sales support services to local clients in the finance, insurance and telecommunications sectors, Rewardsco Sales relies on its ...

PureConnect Displaces Nortel and NEC to help health care services provider reduce average call time by 15 percent, improve productivity and provide a better customer experience Fraser Health uses ...

Agreement adds cloud and on-premises omnichannel contact center platforms to Star Telecom's portfolio TORONTO, Dec. 12, 2018 /CNW/ - Star Telecom, www.startelecom.ca Canada's only telecommunications ...

Ocular Technologies, a South African customer engagement specialist, has achieved value-add reseller (VAR) status with Genesys, a global customer experience and contact centre solutions provider.

TORONTO, Dec. 12, 2018 /CNW/ - Star Telecom, www.startelecom.ca Canada's only telecommunications provider focused exclusively on contact centres, has signed a reseller agreement with Genesys® ...