Salesforce has cut 4,000 customer support jobs and replaced them with artificial intelligence (AI) agents, CEO Marc Benioff said recently. Benioff made the comments while discussing how the new ...
We're in the midst of a "digital labor revolution," potentially worth trillions, Benioff says. "AI is doing 30 to 50% of the work at Salesforce now," he said. Marc Benioff is all in on AI at ...