Last month, Microsoft reintroduced Dynamics NAV as Dynamics 365 Business Central, signaling a more modular approach in the way the enterprise resource planning (ERP) solution was offered. Today, the ...

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Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

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In 2016, when Microsoft announced its makeover of its CRM and ERP strategy in the form of Dynamics 365, officials started talking up the Common Data Model (CDM), which was the heart of those services.

Microsoft has announced a handful of updates for Dynamics 365 customers, including two new apps: Finance Insights and Project Operations, both of which will be available later this year. Microsoft's ...

Microsoft is removing what's been called a "licensing tax" to encourage wider access to sales and customer service data via the Teams collaboration app. But integration remains a work in progress, ...

Every four weeks Clive Rossiter and the Single Business Service team roll out new features and functions to the Department’s core business platform, injecting efficiencies and overcoming roadblocks.