Smart meters were introduced to replace old gas and electricity meters, sending readings directly to suppliers and helping ...

60,000 energy customers are being urged to take action to avoid being cut off within months. Households with outdated Radio Teleswitch Service (RTS) meters must upgrade to a smart meter in the next ...

Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in ...