After months of hyping its upcoming Dynamics 365 platform, Microsoft demonstrated the integrated CRM and ERP for its partners and customers on Tuesday. The platform's selling points include its ...

Microsoft Dynamics 365 is an advanced CRM software solution with a powerful inbuilt AI, best suited for medium-to-large businesses. While it does have a steep learning curve, its advanced capabilities ...

Microsoft Solutions Partner Unify Dots to showcase Microsoft Dynamics 365 Finance and supply chain at Microsoft ERP Demo Day in Singapore Microsoft invites Unify Dots and other Microsoft Prestige ...

When Microsoft took the wraps off Dynamics 365 a couple of weeks ago, officials seemingly didn't want to talk much about tech. They were more intent on appealing to business decision makers. But most ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. The Business edition offers extended capabilities and ...

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

How many organisations are using Microsoft Dynamics 365? It’s difficult to put a number on it; Microsoft doesn’t disclose the ...