OAKLAND, Calif. - An Oakland couple reunited Friday with their hidden hero — the dispatcher who helped guide them through the birth of their son during an unexpected home delivery. Ricki Dorman said ...

True community policing includes working with the community and not just doing things to them. Everyone who works in public safety can keep this in mind while doing their jobs, including 911 Dispatch.

Inside the Anoka County 911 dispatch center in Andover, Minnesota, calls are constantly coming in. "Average for the year here is about 1,100 calls a day, and two-thirds of those are non-emergency ...

Two years after a 911 dispatcher in rural Pennsylvania refused to send emergency medical assistance to an ailing woman, he was charged with involuntary manslaughter, according to court ...

She received a Stork Pin, an award presented in emergency medical services to honour people who assist during childbirth ...