David Gergen, CNN commentator and an editor at-large for U.S. News and World Report, speaks at MILCOM 2009. Future communications work viewed in light of looming budget constraints. After decades of ...
Today’s customers expect instant answers, personalized service and seamless service interactions. At the same time, employees want tools that eliminate friction, automate repetitive tasks and enable ...
Expectations for new capabilities tend to peak soon after a need is identified then fall significantly as soon as the challenges are identified. Integration of new and legacy communications ...