If you've ever tried to get in touch with the IRS during tax season, you know it can be a nightmare. There just never seems ...

The IRS should be more transparent in communicating its telephone service metrics by including in the metrics more phone lines that taxpayers call and by covering the entire fiscal year and not just ...

WASHINGTON (AP) — Taxpayers calling the IRS for help processing their taxes this filing season may find it harder than normal to get someone on the phone, experts say, a problem that is only expected ...

Can’t get through to the IRS phone line? Still waiting to resolve your 2020 taxes? A lot of people share your frustration. “Getting someone on the phone is a challenge, and if you do, the question is ...

Telephone service at the IRS is a mess, with employees answering way fewer phone calls than official metrics suggest while they spend more than a million working hours per year just waiting around for ...

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