Marking his first year as the lender’s consumer-banking chief, Matt Boss aims to drill down on why customers should choose ...

LINCOLN, R.I. (WPRI) — Citizens Bank said Thursday they have resolved a technical issue that caused duplicate transactions on some customer accounts. A number of customers reached out to 12 News on ...

BOSTON – Hundreds of Citizens Bank customers and potentially more were greeted Wednesday morning by overdrawn checking accounts and hundreds to thousands of dollars missing. Pilar Coelho of Lincoln, ...

LINCOLN, R.I. (WPRI) — When Pilar Coelho of Lincoln checked her Citizens Bank account Wednesday morning, she was shocked to find it was overdrawn by $125. “When I looked at the charges, I noticed an ...

PROVIDENCE, R.I.--(BUSINESS WIRE)--As part of its commitment to empowering customers at every stage of their financial journey, Citizens has launched a new suite of Mastercard credit cards designed to ...