Many CRM systems are "live," though far fewer are raging successes. User adoption, lack of demonstrable ROI, and escalating maintenance and support costs plague those firms that have effectively ...

We've all had that moment when we've been on the verge of throwing a tech-related temper tantrum. And in the sales world, customer relationship management (CRM) systems are often the reason behind our ...

In the coming years, growing competition among customer relationship management (CRM) providers—including technology titans like Microsoft, Salesforce, and Zoho—will cause a fundamental shift in the ...

There is no such thing as “one size fits all” when defining CRM success - either in terms of systems or functions. It is key to understand the firm’s unique needs and goals– and then to fully evaluate ...

Discover the best small business CRM for your team. Compare pricing and features to find the right fit for customer relationship management. Customer relationship management software that caters to ...

Less Annoying CRM stands out in the crowded CRM market with its commitment to simplicity and affordability. It delivers essential contact management, pipeline tracking, and task organization features ...

Even good problems are still problems. Successful software companies not only see client growth, but each client changes the way they want to use a product. With a growing client base and proven ...

The powerful political and competitive currents battering the health insurance industry are forcing payers to find new ways to simultaneously improve the quality of care and rein in costs. Every ...

Constructive continues to add new features to its Partnerpedia family of online partner-community solutions. The latest is lead-management capabilities for the Partnerpedia Open Community and Private ...